What’s stopping you

getting paid?

It isn’t always because customers won’t pay. Missing POs, invoice errors, unresolved queries and stretched teams can all trap cash in your sales ledger.
itsettled works alongside your finance team to find the blockage, release the cash and fix what caused it.

Find the cash trapped in your sales ledger
A practical guide to your sales ledger and order-to-cash process.

Confidential. No hard sell. Just a clearer picture of where your working capital may be getting stuck.

£1bn+

Recovered for UK businesses since 2009

20–30 days

Typical reduction in Days Sales Outstanding

+30 years

Credit management expertise

Sound Familiar?

Customers not paying as they should?

Invoices are overdue and payment is slower than expected.

Aged debt rising despite your team’s best efforts?

Your team is working hard, but DSO is still heading in the wrong direction.

Customers not paying as they should?

You’ve inherited aged debt, unresolved queries or processes you didn’t create — and need to establish quickly what’s really going on.

Found working capital trapped in the ledger?

You can see the opportunity. Now you need the specialist resource to turn it into cash..

Aged debt isn’t just a number on a report. It affects cashflow certainty, your team’s time and the conversations you’re having with the board and funders.

What our clients say

I have been really impressed with the work from the team. They prepared a concise 3-month plan for us to tackle our aging debtor balance and our teams worked together seamlessly.”

Karen Ko, CFO, Florence Staffing

Glen is full of energy and gets results – fast. I would have absolutely no hesitation in recommending Glen and Credebt to my clients.”

Terry Wolfendale, Head of Sales (South), Time Finance

Where is your cash

getting stuck?

An unpaid invoice isn’t always a customer refusing to pay.
Cash can get held up by:Cash can get held up by:

Queries
Disputes
Missing Pos
Incorrect invoices
Unraised credits

Missing documentation
Unclear ownership
Missing Pos
Inconsistent follow-up
Stretched resource

Finding the blockage is often the first step to releasing trapped working capital.

We don’t just recover what’s overdue.

We fix what’s holding payment up.

Our projects are typically delivered over 90 days. We work alongside your finance team to release cash now while strengthening the credit-control processes and capability you need for the future.

UNDERSTAND

We get into the detail of the ledger to understand what’s outstanding, what’s holding payment up and where the opportunities lie.

IMPROVE

We work alongside your team to improve collections and help resolve the queries, disputes, credits, process issues and resource constraints slowing payment down.

STRENGTHEN

We help strengthen your credit-control processes, policies and capability so improvements can continue into the future.

Less aged debt. Better cashflow. Stronger credit control.

Experienced hands on a sensitive problem

When you’re giving someone access to your sales ledger and customer relationships, experience matters.
itsettled is led by Glen Morgan, with more than 30 years’ specialist credit-management experience. Glen has advised the UK Government on late payment and helped develop the Chartered Institute of Credit Management’s Credit Control syllabus.
You’re also supported by specialists who understand that getting paid matters — but so do the customer relationships behind every invoice. .

FAQs

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

How soon will I see results?
Only in a way we’ve agreed with you first. Sometimes a call from us is the fastest way to find the missing PO or unresolved query. Every conversation is professional and protects the relationship.
Will customers know we’re using itsettled?
Not unless you want them to. We can work discreetly as an extension of your finance team, and we agree the approach with you before any contact begins.
We already have a credit-control team.
Good. We’re not here to replace them. We add capacity, specialist expertise and a fresh pair of eyes on aged debt, long-running queries and the process gaps slowing your team down.
What if an invoice is disputed?
We don’t simply keep asking for payment. We find out what’s driving the dispute, work with the right people to resolve it, and flag it if it points to a wider process issue.

Find out what’s holding

your cash up

If aged debt is building, DSO is moving in the wrong direction or your team is spending too much time resolving overdue invoices, start by understanding where the problem lies..